Shipping

AVAILABILITY: 

• Spirits Currently Unavailable in: AK, AL, HI, MA, MI, MS, OK, TN, UT

SHIPPING for Spirits:

• Someone 21 years of age or older must be available to sign for any alcohol orders.

• We cannot ship to a PO Box, including military bases, FedEx, UPS or Walgreens as they will not accept other local carriers' packages.

• Orders are generally delivered within 3-15 business days from purchase.

• Tracking information will be sent to customers once fulfillment is completed, typically within 5 business days unless one of the below conditions apply.

• If your purchase includes any presale/preorder items, the order will be fulfilled once these items are available — please expect a delay. Fulfillment times will also vary if an item is backordered and will ship based on item availability.

• All sales are final - No returns or exchanges. Shipping carriers will make up to three (3) delivery attempts. If you cannot accept delivery during these attempts, the product will be returned to us. If you would like us to reship your order, an additional $40 fee will be applied.

• See Shipping and Returns for more information: Shipping policy – RackHouse (rackhousewhiskeyclub.com).

SHIPPING for Merchandise

Standard Flat Rate of $10 for Merchandise

SHIPPING for our Furniture Partner, The Whiskey Workshop:

We ship everywhere in the Continental US.  Orders to AK or HI will have to be cancelled unfortunately.

Small parcel décor items will ship within 4-5 days from date of order.  This may increase if we are unable to reach you in a timely matter about any customization requests you’ve made.

Furniture items will ship via LTL freight on a truck with a liftgate.  The carrier will call approximately 24 hours in advance to set a delivery appointment.  Someone 18 or older must sign for the delivery. 

Due to the level of customization offered, all furniture items are made-to-order and may take 2-3 weeks for production.  Shipping typically takes about 1 week in transit.

Tracking info will be provided for all orders.

All sales are final except in the event of carrier damage.  Damage claims must be reported to info@thewhiskeyworkshop.com with photographic evidence within 24 hours of receiving the damaged item.  A replacement will be provided along with instructions for returning the damaged item.