Shipping policy
Shipping Policy
Shipping typically takes 4-7 business days (M-F) for orders delivered to a buyer located in the US.
Shipping Locations
For Merchandise: We currently ship within the United States only.
- Separate shipping rates apply for Merchandise
For Spirits: We ship within the United States except in the following states.
- Spirits Currently Unavailable in: AK, CO, HI, MA, MI, MS, OK, OR, UT
SHIPPING
- Someone 21 years of age or older must be available to sign for any alcohol orders.
- We cannot ship to a PO Box, including military bases, FedEx, UPS or Walgreens as they will not accept other local carriers' packages.
- Orders are generally delivered within 3-15 business days from purchase.
- Tracking information will be sent to customers once fulfillment is completed, typically within 5 business days unless one of the below conditions apply.
- If your purchase includes any presale/preorder items, the order will be fulfilled once these items are available — please expect a delay. Fulfillment times will also vary if an item is backordered and will ship based on item availability.
- All sales are final - No returns or exchanges. Shipping carriers will make up to three (3) delivery attempts. If you cannot accept delivery during these attempts, the product will be returned to us. If you would like us to reship your order, an additional $40 fee will be applied.
- See Shipping and Returns for more information: Shipping policy – RackHouse
Shipping Payment -
We accept all major credit cards.